Bloom Speech iOS App Support

If recording does not start

• Check microphone permission for the app in iPhone Settings.
• Close another app that may be using the microphone and try again.
• Check that your device has enough free storage for the recording.

If a previous recording remains

Tap “Try to save previous recording” on Home. If the file cannot be opened, follow the message and delete that recording to start a new practice.

If AI feedback is unavailable

Record at least 10 seconds and request feedback on the result screen. Playback and repeated practice still work if the network or analysis fails. You can retry analysis from the result screen.

Deleting recordings and transcripts

Delete an individual practice from its menu, or choose “Delete all practices” in app Settings. See the app privacy policy for data processing details.

Sign-in and subscriptions

Sign in with Apple from Settings to request AI feedback. If you purchase Plus before signing in on the same device, the app checks your subscription when you sign in. If the connection is unfinished, use the retry shown in the app or Restore purchases in Settings. Use the same Apple account that made the purchase.

Manage renewal and cancellation from your Apple account → Subscriptions in iPhone Settings. Deleting your app account or the app does not cancel an Apple subscription.

See the iOS service and subscription terms for Plus access, renewal, and usage limits. Request an Apple-billed refund at Apple's Report a Problem page. Cancellation and refunds are separate. See our refund and cancellation guide for details.

Deleting your app account

While signed in, choose account deletion in app Settings and complete Apple authentication. If deletion fails, retry or contact support. Account deletion and local practice deletion are separate; choose Delete all practices if you also want to remove recordings from this device.

Contact support

Problems, feature requests, and privacy questions: doublejstudio21@gmail.com

Please include the app version, iPhone model, and the screen where the issue occurred. Do not send a recording unless we ask for it.